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Room Alert Manager How-To Guides

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  • How To Install Room Alert Manager

    Installing (or Updating) Room Alert Manager You may install or update Room Alert Manager by following these steps. Download the Room Alert Manager installer from your account at RoomAlert.com. This FAQ shows you how: How to Download Firmware and Software from Your RoomAlert.com Account. Once the download completes, click on the AVTECHRoomAlertManager_windows-x64_X_X_X.exe file to start the installer. You’ll […]


  • How to Access Room Alert Manager’s Web Interface

    To open Room Alert Manager’s web interface, follow these steps. 1. Open a compatible web browser. Internet Explorer is not compatible. 2. In the address bar at the top of the browser screen, enter one of the following: 3. When Room Alert Manager’s login page opens, enter your username and password. The default Admin user’s […]


  • How To Discover Devices With Room Alert Manager

    Room Alert Manager scans your network in the following ways: Automatic discovery with a UDP broadcast on UPD Port 30718. Manual discovery with a UDP scan on UDP Port 30719.


  • How To Configure Users In Room Alert Manager

    You may also create new users so that multiple members of your team may access the software. When configuring new users, you have the choice of three user roles, each with its own level of access to the software. For more information, please see the tabs below.


  • How To Create Alerts In Room Alert Manager

    You may create alerts for your Room Alert Monitor in Room Alert Manager by following the same basic workflow each time…


  • How To Create Actions In Room Alert Manager

    You may configure actions in Room Alert Manager to send these types of alert notifications: For information about configuring actions to toggle Light Towers & Relays, please see: How To Configure Light And Relay Actions In Room Alert Manager. For information about configuring server command actions, please see: How To Configure Server Command Actions In […]


  • How To Save Device Credentials In Room Alert Manager

    Some features in Room Alert Manager require credentials that have been configured within your device’s web interface, including: Room Alert ‘S’ models: Firmware Updates and Light Tower/Relay Actions Room Alert 3W: Discovery, Device Data Retrieval and Firmware Updates Room Alert ‘E’ models do not require credentials to be stored in Room Alert Manager. Follow these […]


  • How To Configure Data Retention Settings In Room Alert Manager

    Follow these instructions to view and edit your data retention settings in Room Alert Manager: Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface. […]


  • How To Set Up Email In Room Alert Manager

    In order to send email or email-to-SMS alert messages from Room Alert Manager, you must configure your mail server within the software. Step 1: Navigate to the Email Settings page in Room Alert Manager. Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ […]


  • How To Use Axis Cameras With Room Alert Manager

    You may integrate your Axis network cameras with Room Alert Manager software in order view a live feed from the camera, capture images on demand or in response to alert conditions, and notify team members when the camera detects motion events. To get started, please see these Frequently Asked Questions:


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W