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Room Alert Manager How-To Guides

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  • How To Configure Quiet Times In Room Alert Manager

    In Room Alert Manager, you can schedule “Quiet Times” for your actions. Quiet times silence alert actions during specific days or times. For example, if you only want to be notified of an alert outside of business hours, you can set quiet times from 9:00 AM to 5:00 PM Monday through Friday. Step 1: Configure […]


  • How To Configure Repeat Actions In Room Alert Manager

    In Room Alert Manager, you can configure your alert actions to repeat at a chosen interval, and cap the number of repetitions if desired. Follow these steps to configure your actions to repeat: Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your […]


  • How To Stop, Start And Restart The Room Alert Manager Service

    Room Alert Manager software runs as a local service on the Windows system it is installed on. By default, it’s configured to start automatically when the Windows system starts. To perform certain tasks, you may need to stop, start or restart the service. STOP Stopping Room Alert Manager ends the program and makes its web […]


  • Supported Devices And Features In Room Alert Manager

    You may use Room Alert Manager to discover your Room Alert devices, update their firmware, set alerts on sensor thresholds, and view and export sensor data.


  • How To Configure Device Groups In Room Alert Manager

    In Room Alert Manager, you may put your devices into groups and subgroups. This allows you to organize your devices inventory and control which Room Alert Manager users have access to particular devices.


  • What To Do If Email From Room Alert Manager Is Not Working

    A number of things can happen that prevent email from reaching you: Room Alert Manager could not connect to your mail server. Room Alert Manager did (1) but could not log in to your mail server. Room Alert Manager did (1) and (2) but could not hand off the email to your mail server. Room […]


  • An Overview Of Room Alert Monitoring Platforms

    Your Room Alert Monitor comes equipped with built-in alerting features, allowing it to operate as a completely stand-alone device. However, integrating your monitor with your account at RoomAlert.com or with locally installed Room Alert Manager software expands the device’s capabilities with a variety of advanced features. Review the sections below to determine which monitoring options […]


  • System Requirements & Browser Compatibility for Room Alert Products

    System requirements & browser compatibility for all current and legacy products, including Room Alert Monitors, Room Alert Manager software, Room Alert Discovery Utility, RoomAlert.com, Room Alert Link, and more.


  • List Of Ports Required By Room Alert Products

    You should have certain ports on your network open for Room Alert and Room Alert products to communicate and perform tasks. Select the tabs below to view information about each port used by the Room Alert Monitor, Room Alert Manager software, RoomAlert.com, Room Alert Link, the Device Discovery utility, Device ManageR (Legacy) and 3rd-party SNMP […]


  • How To Check The COM Port Of Your Modem

    When you set up your GSM modem in Room Alert Manager (or AVTECH’s legacy Device ManageR software), you’ll need to enter its COM port into the software’s settings. Before you attempt to check the modem’s COM port: A. Plug the modem into a USB port on the software’s host system. B. Install the most recent […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W