About AVTECH

Room Alert Manager How-To Guides

Search all Room Alert Manager How-To Guides…

…or Search all How-To Guides instead.

Browse all Room Alert Manager How-To Guides:

  • How To Configure Your Axis Camera To Send Images To Room Alert Manager When Motion Is Detected

    Before you start Configuring a Motion Event on an Axis Camera Up Next


  • How To Discover Axis Cameras In Room Alert Manager

    Discover your Axis network cameras in Room Alert Manager in order start capturing images and identifying motion. By default, Axis cameras obtain an IP address by DHCP. Follow the instructions below to discover your camera in Room Alert Manager. First open Room Alert Manager’s web interface. You may open it by entering ‘localhost:9393’ or ‘<IP […]


  • How To Use An SSL Certificate With Room Alert Manager

    For a more secure web interface, you can configure Room Alert Manager to use an SSL certificate. This will allow the software’s web interface to use HTTPS, as shown in the screenshot below: In order to complete the steps in this FAQ, you must already have an SSL certificate. For more information, please see the […]


  • How To Unlock Users In Room Alert Manager

    Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface. In order to reset another user’s password, you must log in as an admin-level user. […]


  • How To Set Or Reset Your Password In Room Alert Manager

    In Room Alert Manager, password reset tokens are required to: Configure a new user’s password for the first time Reset a lost / forgotten password If a user has lost or forgotten their password, then an administrator can generate a password reset token for them. For instructions, please see the Generate a password reset token […]


  • How To Configure Push To Room Alert Manager

    Typically, you will not need to enable push to Room Alert Manager in your Room Alert monitor. However, if you are unable to discover your Room Alert monitor automatically or with the software’s manual discovery feature, you may find push to be the best fit. How to configure “Push to Room Alert Manager” To use […]


  • How To Configure Room Alert Manager To Write To An External Database

    By default, Room Alert Manager uses a built-in H2 database to store its configuration settings and historic sensor data; however, if you plan to retain a significant amount of sensor data, it is best to store it to an external database. Room Alert Manager currently support both SQL Server and MySQL. Please note that when […]


  • How To Configure Your SMS Modem In Room Alert Manager

    You may connect a SMS modem to Room Alert Manager’s host system, and configure Room Alert Manager to send text message notifications in response to alert conditions. For instructions, please see below. Before you begin: Connect your compatible SMS modem to Room Alert Manager’s host system. For instructions, please see AVTECH’s SMS Modem Installation Note. […]


  • How To Export And Import Your Room Alert Manager Settings

    You may export your Room Alert Manager configuration to a single file, which you may keep as a backup of your settings, use as a troubleshooting tool, or use to copy your settings to a different Room Alert Manager installation. For more information, please see the tabs below.


  • How To Configure Pings In Room Alert Manager

    Room Alert Manager can ping a target IP address or domain every 15 seconds and report its state as Up or Down. To configure a ping in Room Alert Manager, please follow these steps: Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W