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Room Alert Monitor How-To Guides

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  • How To Open Your Room Alert Monitor’s Built-in Web Interface

    Your Room Alert Monitor has a built-in web interface. This interface is separate from the web interfaces for RoomAlert.com and Room Alert Manager software. Below you see an example of each: There are some settings that can be entered and some troubleshooting that can be done only in the Room Alert’s built-in web interface. Opening the […]


  • How To Rename Your Device And Sensors In The Room Alert Monitor’s Web Interface

    Your Room Alert Monitor’s device name and sensor labels appear in the following places: Give your Room Alert Monitor a more descriptive name to easily identify it, and add custom sensor labels to mark the location or purpose of sensors. For instructions, please select the tabs below.


  • How To Update Firmware On Room Alert Monitors

    Room Alert MAX Base Stations You may update your MAX Base Station through its local web interface. Please see How To Update Firmware On MAX Base Stations. Room Alert ‘S’, ‘E’ or ‘W’ Models You may update the firmware on your Room Alert Monitor in one of these ways: 1. With Room Alert Discovery utility. […]


  • What To Do If A Firmware Update Fails

    If you attempt to update the firmware on one of your Room Alert Monitors and the process fails, it can cause issues with the unit. Typically, these issues can be resolved with a little troubleshooting. The tabs below list some of the reasons a firmware update might fail, potential symptoms of a failed firmware update, as […]


  • How To Create Alerts In Your Room Alert Monitor’s Web Interface

    To configure alerts in your Room Alert Monitor’s web interface, follow these steps:


  • How To Configure SNMPv3 On Your Room Alert MAX, 32S, 12S & 3S

    If your SNMP monitoring application uses SNMPv3, you can configure your Room Alert MAX Base Station, 32S, 12S or 3S to match. For more information, please see the tabs below:


  • How To Apply A PoE Temperature Adjust To Your Room Alert 3S or 12S

    Using a Room Alert 3E monitor? Please click here for the appropriate FAQ. Typically, when your Room Alert 3S or 12S runs on PoE (Power over Ethernet), it generates some additional heat, which can be difficult to dissipate in the unit’s small enclosure. The Apply PoE Temperature Adjust option, located in the Room Alert Monitor Sensor Settings, […]


  • How To Configure Push To Room Alert Manager

    Typically, you will not need to enable push to Room Alert Manager in your Room Alert monitor. However, if you are unable to discover your Room Alert monitor automatically or with the software’s manual discovery feature, you may find push to be the best fit. How to configure “Push to Room Alert Manager” To use […]


  • Why Your Room Alert 12E Built-in Relay Behavior May Be Reversed

    How To Check If Your Room Alert 12E Built-in Relay Behavior Is Reversed One way to check if your Room Alert 12E’s relay behavior is reversed is to run a trace on the device. The beginning of the trace—referred to as the “trace header”—contains basic information about your device, including its PIC version. To start […]


  • How To Access The Room Alert ‘E’ Telnet Menu

    Your Room Alert Monitor has a Telnet menu* that can be used to: apply basic settings if the Room Alert Monitor’s local web interface is not accessible apply special settings that aren’t available in the device’s local web interface access advanced troubleshooting tools * The Telnet menu is not available on Room Alert S models […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates


Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E

Compatible 'S', 'E' and 'W' Monitors



S modelsE & W models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W

Current Compatible Models

Model
Room Alert MAX
Room Alert 32S
Room Alert 12S
Room Alert 3S
Room Alert 32E/W
Room Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3 Wi-Fi