See also: User Guide & Reference Manuals.
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Room Alert MAX Base Stations You may update your MAX Base Station through its local web interface. Please see How To Update Firmware On MAX Base Stations. Room Alert ‘S’, ‘E’ or ‘W’ Models You may update the firmware on your Room Alert Monitor in one of these ways: 1. With Room Alert Discovery utility. […]
If you attempt to update the firmware on one of your Room Alert Monitors and the process fails, it can cause issues with the unit. Typically, these issues can be resolved with a little troubleshooting. The tabs below list some of the reasons a firmware update might fail, potential symptoms of a failed firmware update, as […]
To configure alerts in your Room Alert Monitor’s web interface, follow these steps:
At this time, Room Alert MAX devices do not include SNMP support. This functionality will be added in an upcoming firmware release. If your SNMP monitoring application uses SNMPv3, you can configure your Room Alert 32S, 12S or 3S to match. For more information, please see the tabs below:
Using a Room Alert 3E monitor? Please click here for the appropriate FAQ. Typically, when your Room Alert 3S or 12S runs on PoE (Power over Ethernet), it generates some additional heat, which can be difficult to dissipate in the unit’s small enclosure. The Apply PoE Temperature Adjust option, located in the Room Alert Monitor Sensor Settings, […]
Typically, you will not need to enable push to Room Alert Manager in your Room Alert monitor. However, if you are unable to discover your Room Alert monitor automatically or with the software’s manual discovery feature, you may find push to be the best fit. How to configure “Push to Room Alert Manager” To use […]
How To Check If Your Room Alert 12E Built-in Relay Behavior Is Reversed One way to check if your Room Alert 12E’s relay behavior is reversed is to run a trace on the device. The beginning of the trace—referred to as the “trace header”—contains basic information about your device, including its PIC version. To start […]
Your Room Alert Monitor has a Telnet menu* that can be used to: apply basic settings if the Room Alert Monitor’s local web interface is not accessible apply special settings that aren’t available in the device’s local web interface access advanced troubleshooting tools * The Telnet menu is not available on Room Alert S models […]
Your Room Alert Monitor comes equipped with built-in alerting features, allowing it to operate as a completely stand-alone device. However, integrating your monitor with your account at RoomAlert.com or with locally installed Room Alert Manager software expands the device’s capabilities with a variety of advanced features. Review the sections below to determine which monitoring options […]
System requirements & browser compatibility for all current and legacy products, including Room Alert Monitors, Room Alert Manager software, Room Alert Discovery Utility, RoomAlert.com, Room Alert Link, and more.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| S models | E & W models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
| Model |
|---|
| Room Alert MAX |
| Room Alert 32S |
| Room Alert 12S |
| Room Alert 3S |
| Room Alert 32E/W |
| Room Alert 12E |
| Room Alert 4E |
| Room Alert 3E |
| Room Alert 3 Wi-Fi |
