Before you can configure your external Light Tower or Relay Switch to respond to alert conditions, you must enable it in your Room Alert Monitor. Your external Light Tower or Relay Switch will not appear in the Room Alert web interface, your RoomAlert.com account or the Room Alert Manager software unless you enable it first. […]

Using a Room Alert 3S or 12S? Please click here for the appropriate FAQ. When your Room Alert 3E runs on PoE, it generates some additional heat, which is difficult to dissipate in the unit’s small enclosure. The PoE in Use button, located in the Room Alert Monitor Network Settings page, automatically adjusts for this heat difference. Enable […]

In order for your 3rd-party SNMP application to properly read the data from your Room Alert Monitor, you’ll need the MIB files. You may find MIB files for current Room Alert models (Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E and 3E) in the unit’s web interface in the Settings→SNMP page. You may find MIB […]

Because your Room Alert Monitor is fully SNMP-compliant, you have the option to monitor it with a 3rd-party monitoring application capable of performing SNMP queries. By default, the Room Alert Monitor sends values to your SNMP monitoring application in 4-digit format: 78.55° F, for example, appears as 7855 in your SNMP application. However, you may configure your […]

AVTECH prioritizes security when designing our products, which you can read about here: Room Alert and IoT Device Security. Along with the security measures built into our products, there are additional settings that customers can apply in order to maximize security, such as: – Configuring a password to access the web interface Settings page, and – Disabling […]