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Room Alert 4E allows you to ping up to 8 IP addresses. The Room Alert Monitor will send a ping to those addresses to check if the host is reachable. If the host is up, the ping will return as successful and register a normal state; if the host is down, or the Room Alert […]
Room Alert Monitors with push to RoomAlert.com enabled automatically update your Room Alert account with sensor data at defined intervals. Please see our FAQ, How To Enable/Disable Push To RoomAlert.com, for a list of models and firmware versions that have this feature. Default Push To RoomAlert.com There are a number of conditions that cause your […]
Managed switches, a more powerful version of the basic network switch, can screen traffic on certain ports or protocols and may interfere with Room Alert communications. Depending on how your managed switch is configured, a Room Alert Monitor connected to it may periodically become inaccessible on your network. In some cases, the IP address of […]
Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. If a numerical reading on your Room Alert Monitor differs from a known value, you may adjust that reading up or down in the Room Alert Monitor web interface. The following types of sensors and conditions may be […]
Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. You may set a password for the Settings page of each individual Room Alert Monitor to prevent unauthorized users from modifying settings like alert thresholds, static IP addresses and email servers. The Status and Help pages of the Room Alert […]
Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. You may reset your Room Alert Monitor to factory defaults in 3 ways: When you reset your Room Alert Monitor to factory defaults, the unit loses all of the settings previously configured, such as alarm thresholds and static […]
Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. What is heat index? The heat index represents how hot it actually feels by combining the current temperature and relative humidity. In hot conditions, the human body regulates its temperature through perspiration. Heat is carried away from the […]
Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. Switch sensor ‘Alarm On’ states are set to ‘Closed’ by default in your Room Alert Monitor web interface. Click here to check if your switch sensor should be set to ‘Alarm On’ ‘Open’ or ‘Closed’. To change the ‘Alarm On’ […]
Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. The tracing feature is a very useful tool that can be used to assist in troubleshooting issues with your Room Alert Monitor.
Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. By default, your Room Alert monitor obtains the date and time from an Internet NTP time server: This means that in order to display the correct time, your Room Alert monitor must be able to: Alternatively, you may […]
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| S models | E & W models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
| Model |
|---|
| Room Alert MAX |
| Room Alert 32S |
| Room Alert 12S |
| Room Alert 3S |
| Room Alert 32E/W |
| Room Alert 12E |
| Room Alert 4E |
| Room Alert 3E |
| Room Alert 3 Wi-Fi |