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Room Alert Monitor How-To Guides

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  • How To Troubleshoot Discovery Over A Managed Switch

    Managed switches, a more powerful version of the basic network switch, can screen traffic on certain ports or protocols and may interfere with Room Alert communications. Depending on how your managed switch is configured, a Room Alert Monitor connected to it may periodically become inaccessible on your network. In some cases, the IP address of […]


  • How To Adjust A Sensor Reading On A Room Alert Monitor

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. If a numerical reading on your Room Alert Monitor differs from a known value, you may adjust that reading up or down in the Room Alert Monitor web interface. The following types of sensors and conditions may be […]


  • How To Set (Or Reset) A Password On A Room Alert Monitor

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. You may set a password for the Settings page of each individual Room Alert Monitor to prevent unauthorized users from modifying settings like alert thresholds, static IP addresses and email servers. The Status and Help pages of the Room Alert […]


  • How To Reset A Room Alert Monitor To Factory Defaults

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. You may reset your Room Alert Monitor to factory defaults in 3 ways: When you reset your Room Alert Monitor to factory defaults, the unit loses all of the settings previously configured, such as alarm thresholds and static […]


  • How To Enable Heat Index In A Room Alert Monitor

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. What is heat index? The heat index represents how hot it actually feels by combining the current temperature and relative humidity. In hot conditions, the human body regulates its temperature through perspiration. Heat is carried away from the […]


  • How To Configure A Switch Sensor’s ‘Alarm On’ Setting In A Room Alert Monitor

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. Switch sensor ‘Alarm On’ states are set to ‘Closed’ by default in your Room Alert Monitor web interface. Click here to check if your switch sensor should be set to ‘Alarm On’ ‘Open’ or ‘Closed’. To change the ‘Alarm On’ […]


  • How To Generate A Trace On A Room Alert Monitor

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. The tracing feature is a very useful tool that can be used to assist in troubleshooting issues with your Room Alert Monitor.


  • How To Configure The Date & Time On Your Room Alert Monitor

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. By default, your Room Alert monitor obtains the date and time from an Internet NTP time server: This means that in order to display the correct time, your Room Alert monitor must be able to: Alternatively, you may […]


  • How To Disable SNMP Trap Receiving On Room Alert 4E

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. The Room Alert 4E is the only device in our product line that can receive SNMP traps from other network devices (such as printers, fax machines, etc.). If this is not a feature you wish to have […]


  • How To Set A Static IP Address On A Room Alert Monitor

    Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. Using a Room Alert 3 Wi-Fi? Please click here for the appropriate FAQ. By default, your Room Alert Monitor obtains an IP address automatically using DHCP. You may set a static IP address, if you wish, through the […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates


Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E

Compatible 'S', 'E' and 'W' Monitors



S modelsE & W models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W

Current Compatible Models

Model
Room Alert MAX
Room Alert 32S
Room Alert 12S
Room Alert 3S
Room Alert 32E/W
Room Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3 Wi-Fi