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Knowledge Base  /  Frequently Asked Questions  /  Room Alert App

An Overview Of The Room Alert Mobile App

With the Room Alert mobile app, you can bring your sensor data & alerts with you wherever you go; check on the readings in your environment at anytime, and coordinate alert responses with your team members from anywhere.

Installing the app

The Room Alert mobile app is available to download for free from the Google Play Store and Apple App Store.

App features

The latest version of the Room Alert mobile app supports some, but not all, of the features available in your Room Alert Account. Support for additional features will continuously be added to future releases of the mobile app.

Access to mobile app features is based on your user role. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.

Alerts

Current features…

  • Get notified as soon as environment conditions exceed thresholds.
  • Check how long alerts have been triggered, and acknowledge ongoing alerts.
  • Review thresholds & configured actions, and check which team members are watching any alert conversation.
  • View all your historic alert events in one simple list.

Coming later…

  • Configuring & editing alerts through the mobile app.

Conversations

Current features…

  • Talk to your team members in real-time to coordinate a response to alert events.
  • Document troubleshooting steps to avoid repeated efforts.
  • Log the alert’s root cause and resolution for reference later.
  • Receive optional push notifications when new messages get posted.

Coming later…

  • Added chat interface features, such as image & file sharing, tagging team members, responding with emojis, and more.

Data Groups

Current features…

  • Check the latest readings of sensors and other types of data points that you grouped together.

Coming later…

  • Configuring & editing data groups through the mobile app.
  • Graphing historical data.
  • Downloading historic data.
  • Configuring & editing Monitor360 sensors.

Devices

Current features…

  • View a list of your registered Room Alert Monitors, and see when they last pushed sensor data to your account.
  • View device details, including firmware version, Link connection status, location and more.
  • Scroll through the current readings of all sensors connected to the device.
  • Register new devices that aren’t automatically populated in your account.

Coming later…

  • Configuring Room Alert Link and performing instant firmware updates.
  • Plotting the location of Room Alert Monitors.

Settings & More

Current features…

  • Toggle between multiple accounts.
  • Configure conversation notifications.
  • Log in via your organization’s SAML Single-Sign On portal.
  • Use MFA for added account security.

Coming later…

  • Editing your user profile through the mobile app.
  • Managing other users on the account.
  • Upgrading/renewing the account and configuring other account-level settings.
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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.
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You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates
Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.
Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W