Frequently Asked Questions
Room Alert App
An Overview Of The Room Alert Mobile App
With the Room Alert mobile app, you can bring your sensor data & alerts with you wherever you go; check on the readings in your environment at anytime, and coordinate alert responses with your team members from anywhere.
Installing the app
The Room Alert mobile app is available to download for free from the
Google Play Store and Apple App Store.
The latest version of the Room Alert mobile app supports some, but not all, of the features available in your Room Alert Account. Support for additional features will continuously be added to future releases of the mobile app.
Access to mobile app features is based on your user role. For more information, please see the “Types of user roles” section of our FAQ,
How To Manage User Access To Your RoomAlert.com Account.
Get notified as soon as environment conditions exceed thresholds.
Check how long alerts have been triggered, and acknowledge ongoing alerts.
Review thresholds & configured actions, and check which team members are watching any alert conversation.
View all your historic alert events in one simple list.
Configuring & editing alerts through the mobile app.
Talk to your team members in real-time to coordinate a response to alert events.
Document troubleshooting steps to avoid repeated efforts.
Log the alert’s root cause and resolution for reference later.
push notifications when new messages get posted.
Added chat interface features, such as image & file sharing, tagging team members, responding with emojis, and more.
Check the latest readings of sensors and other types of data points that you grouped together.
Configuring & editing data groups through the mobile app.
Graphing historical data.
Downloading historic data.
Configuring & editing
View a list of your registered Room Alert Monitors, and see when they last pushed sensor data to your account.
View device details, including firmware version,
Link connection status, location and more. Scroll through the current readings of all sensors connected to the device.
Register new devices that aren’t automatically populated in your account.
Configuring Room Alert Link and performing instant firmware updates.
Plotting the location of Room Alert Monitors.
Settings & More
Toggle between multiple accounts.
Configure conversation notifications.
Log in via your organization’s
SAML Single-Sign On portal. Use
MFA for added account security.
Editing your user profile through the mobile app.
Managing other users on the account.
Upgrading/renewing the account and configuring other account-level settings.