How To Create Actions In Room Alert Manager

You may configure actions in Room Alert Manager to send these types of alert notifications:

• In-app messages to a Room Alert Manager user
  (see example to the right)
• Email messages
  (sent to a pre-configured user or to any email address)
• Email-to-SMS address messages
• SMS messages through a modem
  (see How To Configure Your SMS Modem in Room Alert Manager)

For information about configuring actions to toggle Light Towers & Relays, please see: How To Configure Light And Relay Actions In Room Alert Manager.

For information about configuring server command actions, please see: How To Configure Server Command Actions In Room Alert Manager.

For information about configuring Axis Image Capture actions, please see: How To Configure An Image Capture Action In Room Alert Manager.

To configure an action in Room Alert Manager, please follow these steps:

1. Open Room Alert Manager in your web browser.
   • You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface.
2. In order to edit actions in Room Alert Manager, you must log in as an admin-level or manager-level user.
   • For more information, please see the “Types of user roles” section of our FAQ, How To Configure Users In Room Alert Manager.
3. Select Actions in the navigation bar to the left of the screen.
   
4. The Notification Groups page will open by default. This is the action type we’ll configure in our example.
5. Then select the Create a New Notification Group button.
   
6. Give your Notification Group a unique name.
   • The default name is “New Notification Group 1” but we’ve renamed ours “Notify IT Team.”
     
7. Next, set up your first recipient.
   • In Choose recipient type, we’ve selected Room Alert Manager user.
     
   • Additional fields will populate according to your choice.
   • In Choose a user, we’ve selected our user IT Mgr.
     
   • In Choose a delivery method, we’ve selected In-app Notification.
     
8. Select the +Add another recipient button to create a multi-line action.
   You may add as many different notifications to your action as you’d like.
   
   • We have a total of 4 recipients in our multi-line action.
     

8. Select Save Changes to save your action.
   
9. You’ll return to the main Notification Groups list, where you can view your group’s details:
   
   • In the list view, you’ll see how many alerts this action is currently associated with. In our example above, the action is Not Used.
   • The image below shows what it would look like if the action was used in 2 alerts:
     
   • Select the 3 dots to edit or delete the action. (An action cannot be deleted if it is currently associated with an alert.)
     
10. Once your action is configured, you may associate it with any alert. Please see our FAQ, How To Create Alerts In Room Alert Manager.