Knowledge Base / News
AVTECH is announcing that the Room Alert 4E and 4ER monitors have reached End-of-Life, effective May 31st 2021.
Since its initial release back in 2008, the Room Alert 4E and Room Alert 4ER have lived a long and productive life. Over the past 13 years, our customer environment monitoring needs have changed dramatically with an increasing emphasis on Cybersecurity, Business Continuity Planning, Business Resilience and Disaster Preparedness.
Since 2008 we’ve developed more advanced and secure environment monitoring products such as the Room Alert 32S and Room Alert 12S in our Room Alert PRO Line. These products provide secure connections, higher sensor capacity, better data protection and much more. We specifically recommend the Room Alert 12S and Room Alert 12SR as a direct replacement for the Room Alert 4E and Room Alert 4ER thanks to its higher sensor capacity, data security features, and improved processing performance.
In light of this announcement, we do pledge to continue to provide updated firmware for the Room Alert 4E and Room Alert 4ER for at least one year after the monitor is no longer sold. We will also continue to support all installed Room Alert 4E and Room Alert 4ER monitors indefinitely. Our Technical Support team is still happy to provide support and assistance to your facilities to ensure installed Room Alert 4E and Room Alert ER monitors continue to work at the highest level.
AVTECH will continue to support the Room Alert 4E and Room Alert 4ER indefinitely to help all customers maintain their uptime and productivity, while decreasing their environment-related downtime.
We always continue to stand by all of our Room Alert products, even after they have been End-of-Life. You can take comfort in knowing that as a Room Alert customer you have access to lifetime support in the form of Online FAQs & Resources as well as Email, Live Chat on our website & Phone Support. We hope you’re also confident in knowing that all Room Alert products, including the Room Alert 4E and 4ER come with a full warranty so if you ever run into any issues or concerns, we will be happy to help.
To help provide you with the best possible environment monitoring available, make sure you’re taking advantage of our next-gen monitoring platform, Room Alert Manager, which replaced Device Manager with the End of Life of Adobe Flash. Also ensure you’re upgraded to our most advanced & secure Room Alert products that are compatible with Room Alert Monitoring platform.
For any questions about the End-of-Life of our Room Alert 4E and Room Alert 4ER, you can speak with a dedicated Product Specialist via email at Sales@AVTECH.com, by phone at 401.628.1600, or through our Live Chat feature right here on our website for a free consultation. Additionally, customers who want to upgrade their currently installed Room Alert 4E/ER monitors to Room Alert 12S/SR or Room Alert 32S monitors can be provided with special upgrade pricing.
For additional resources, please visit our YouTube Channel and be sure to read more of our articles to learn how Room Alert protects your assets and prevents costly damage. For all other information, please visit our Contact Page. Protect your facility…don’t wait until it’s too late.
|Current S models||Current E models|
|Room Alert 32S||Room Alert 32E|
|Room Alert 12S||Room Alert 12E|
|Room Alert 4E|
|Room Alert 3E|
|Room Alert 3W|