Room Alert 12E & 12ER End-Of-Life Announcement

AVTECH is announcing that the Room Alert 12E and 12ER monitors have reached End-of-Life, effective July 1st, 2023 or earlier if we run out of available inventory. 

The recommended replacement for the Room Alert 12E/ER is the Room Alert 12S/ SR. Please click the links to learn more about AVTECH’s recommended replacement monitors. 

Since its initial release back in 2013, the Room Alert 12E and Room Alert 12ER have provided mid-range environment monitoring with all the features of our flagship model on a smaller scale and a lower price. Over the past 8 years, technology has advanced quite a bit and we’re now able to offer environment monitoring products that have an increased emphasis on Cybersecurity, Business Continuity Planning, Business Resilience and Disaster Preparedness. 

Since 2013 we’ve developed our advanced and secure Room Alert PRO Line, starting with the launch of our highest capacity Room Alert 32S and then continuing with the Room Alert 12S/SR. These products provide secure connections, higher sensor capacity, better data protection and much more. We specifically recommend the Room Alert 12S/SR as a direct replacement for the Room Alert 12E/ER thanks to its advanced data security features and improved processing performance. 

In light of this announcement, we do pledge to continue to provide updated firmware for the Room Alert 12E/ER for at least one year after the monitor is no longer sold. We will also continue to support all installed Room Alert 12E/ER monitors indefinitely. Our Technical Support team is still happy to provide support and assistance to your facilities to ensure installed Room Alert 12E/ER monitors continue to work at the highest level. 

AVTECH will continue to support the Room Alert 12E/ER indefinitely to help all customers maintain their uptime and productivity, while decreasing their environment-related downtime. 

We always continue to stand by all of our Room Alert products, even after they have been End-of-Life. You can take comfort in knowing that as a Room Alert customer you have access to lifetime support in the form of Online FAQs & Resources as well as Email, Live Chat on our website & Phone Support. We hope you’re also confident in knowing that all Room Alert products, including the Room Alert 12E/ER, come with a full warranty so if you ever run into any issues or concerns, we will be happy to help. 

To help provide you with the best possible environment monitoring available, make sure you’re taking advantage of our next-gen monitoring platform, Room Alert Manager, which replaced Device ManageR with the End of Life of Adobe Flash. Also ensure you’re upgraded to our most advanced & secure Room Alert products that are compatible with Room Alert Monitoring platform.

Contact Us

For any questions about the End-of-Life of our Room Alert 12E/ER, you can speak with a dedicated Product Specialist via email at Sales@AVTECH.com, by phone at 401.628.1600, or through our Live Chat feature right here on our website for a free consultation. 

Additionally, customers who want to upgrade their currently installed Room Alert 12E/ER monitor to a Room Alert Room Alert 12S/SR monitor can be provided with special upgrade pricing.