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Room Alert Account How-To Guides

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  • How To Tag Devices & Alerts In Room Alert Account

    In Room Alert Account, tags are customizable labels that you can apply to devices and alerts, making it easy to organize and manage your data. Think of tagging as a way to group items or sort them into virtual folders based on criteria that matter to you—such as physical location, criticality, or responsible team. Once […]


  • How To View Room Alert Data Groups

    What is a Data Group? A Data Group is a saved collection of sensor channels from one or more Room Alert Monitors, Axis cameras, and/or ping devices. You may choose to group your sensor channels according to their physical location, the type of equipment they’re monitoring, etc. From within a Data Group‘s Details page, you […]


  • How To Graph Your Room Alert Sensor Data

    The Sensor Data & Reports page includes features to: Easily browse all of your sensors in one place. View their current readings & alarm status. Graph historic sensor data to visually track trends in your environment.


  • How To Update Firmware On Room Alert Monitors

    Room Alert MAX Base Stations You may update your MAX Base Station through its local web interface. Please see How To Update Firmware On MAX Base Stations. Room Alert ‘S’, ‘E’ or ‘W’ Models You may update the firmware on your Room Alert Monitor in one of these ways: 1. With Room Alert Discovery utility. […]


  • How To Use Multi-factor Authentication In Room Alert Account & Room Alert Manager

    You may choose to enable multi-factor authentication (MFA) for your user profile in Room Alert Account and/or Room Alert Manager. Select the tabs below for steps to enable multi-factor authentication:


  • How To Save Searches In Room Alert Account

    Within Room Alert Account, your organization’s devices and alerts are presented in a table, allowing for easy comparison of data. To find a particular device/alert, or to focus on a specific group of devices/alerts, you can apply filters to the list based on criteria such as Tags, Name, and more. Once you’ve defined a group […]


  • Getting Started With SMS Notifications In Room Alert Account

    When environment conditions threaten your facility, timely notifications are critical. Your Room Alert Account can notify you by email, text message, push notification (through the Room Alert mobile app), email-to-SMS message, or HTTP post. Want Room Alert Account to text you when alert events occur? Setup is easy as 1, 2, 3… These Frequently Asked […]


  • How To Add SMS Funds To Your Room Alert Account

    If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may send SMS notifications to members of your team in response to alert conditions. To use this feature, SMS funds must first be added to your account; each time an SMS message is sent, the cost gets deducted from […]


  • How To Opt In & Out Of SMS Messages From Room Alert Account

    In response to alert conditions, Room Alert Account can send SMS messages to phone numbers that have opted-in to receiving them. This FAQ shows you how to opt-in and opt-out of messages from RoomAlert.com. Please follow these steps to opt-in to receiving messages: Please follow these steps to opt-out of receiving messages: Next Steps


  • How To Configure An SMS Alert Action In Room Alert Account

    If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may add SMS notifications to your alerts. This FAQ shows you how to add an SMS action to an existing alert in RoomAlert.com. For instructions on how to create a new alert from scratch, please see How To Create […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates


Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E

Compatible 'S', 'E' and 'W' Monitors



S modelsE & W models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W

Current Compatible Models

Model
Room Alert MAX
Room Alert 32S
Room Alert 12S
Room Alert 3S
Room Alert 32E/W
Room Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3 Wi-Fi