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Axis camera integration was one of the top new features we introduced with GoToMyDevices 2.0. Users had been eagerly anticipating capturing live snapshots from their connected Axis cameras, which would help them better troubleshoot the alerts sent from their Room Alert. We’ve discussed some of the other new GoToMyDevices features in detail, such as custom […]

We’ve always taken pride in the fact that Room Alert is made in the USA, and trusted to monitor some of the most important facilities and assets in 185 countries around the world (as of the publishing of this article). Since Room Alert is made in the USA, it is TAA compliant and available for […]

Smart buildings are quickly growing in popularity across the globe, and for good reason. Smart buildings help conserve costs on heating, air conditioning, power, and more while also helping to reduce impact on the environment. Automation in smart buildings also helps increase productivity by automatically adjusting temperature and light levels for maximum comfort. Much of […]

Recent updates to GoToMyDevices, our cloud-based monitoring platform, have received a lot of well-deserved attention. We’re very proud of the real-time collaboration tools we introduced, including alert comments and acknowledgements, as well as improved alert notifications and alert customization. Along with those new features, a big update to GoToMyDevices is the ability for users on […]

Every business has a firewall – they are a critical part of every business continuity plan. Firewalls help protect your valuable data from outside theft, and can also help keep employees from engaging in activities (both knowingly and unknowingly) that can result in data loss. What many businesses don’t consider are environmental factors that can […]

Many times in product development, an issue that the creators are facing themselves helps drive innovation and new ideas. That’s certainly the case with some invaluable new features we just rolled out in our latest GoToMyDevices update – alert acknowledgements and alert comments. We always wanted to make GoToMyDevices a collaborative tool for our users, […]

We’ve been taking a deeper look at some of the great new features in GoToMyDevices, including the different ways alerts can be sent to multiple users, along with the ability to create completely custom alert messages in GoToMyDevices. In this installment of the GoToMyDevices article series, we wanted to take a deeper look into two […]

On Friday, October 21st 2016, an unprecedented attack was made on Dyn, a DNS provider that helps Internet traffic across the globe make its way to many of the world’s popular websites. A significant number of heavily -trafficked sites were down for a good part of the day, including Twitter, The Wall Street Journal, Spotify, […]

Last week we published a few quick articles about how AVTECH made worldwide news. Well, it was an AVTECH, but it wasn’t our AVTECH. As we mentioned previously, there’s an AVTECH in Taiwan that manufactures CCTV cameras and DVR hardware, all of which are designed to be internet-accessible. Since both companies manufacture hardware that operates in the […]

Well! This has certainly been a busy week for us here at AVTECH Software when it comes to mentions in the news, online, and in social media. You may not be aware of this, but there is another company called AVTECH that is based in Taiwan. They originally were named “Audio and Visual Technologies” before […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W