See also: User Guide & Reference Manuals.
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Typically, you will not need to enable push to Room Alert Manager in your Room Alert monitor. However, if you are unable to discover your Room Alert monitor automatically or with the software’s manual discovery feature, you may find push to be the best fit. How to configure “Push to Room Alert Manager” To use […]
How To Check If Your Room Alert 12E Built-in Relay Behavior Is Reversed One way to check if your Room Alert 12E’s relay behavior is reversed is to run a trace on the device. The beginning of the trace—referred to as the “trace header”—contains basic information about your device, including its PIC version. To start […]
Your Room Alert Monitor has a Telnet menu* that can be used to: apply basic settings if the Room Alert Monitor’s local web interface is not accessible apply special settings that aren’t available in the device’s local web interface access advanced troubleshooting tools * The Telnet menu is not available on Room Alert S models […]
Your Room Alert Monitor comes equipped with built-in alerting features, allowing it to operate as a completely stand-alone device. However, integrating your monitor with your account at RoomAlert.com or with locally installed Room Alert Manager software expands the device’s capabilities with a variety of advanced features. Review the sections below to determine which monitoring options […]
System requirements & browser compatibility for all current and legacy products, including Room Alert Monitors, Room Alert Manager software, Room Alert Discovery Utility, RoomAlert.com, Room Alert Link, and more.
Room Alert Monitors with push to RoomAlert.com enabled automatically update your Room Alert account with sensor data at defined intervals. Please see our FAQ, How To Enable/Disable Push To RoomAlert.com, for a list of models and firmware versions that have this feature. By default, push to RoomAlert.com happens at these times:
Room Alert Link can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E and 3W. Looking for information about your Room Alert Monitor pushing its sensor data to RoomAlert.com? Please see How To Troubleshoot A Room Alert Monitor’s Sensor Data Pushes Not Getting Through To RoomAlert.com.
You should have certain ports on your network open for Room Alert and Room Alert products to communicate and perform tasks. Select the tabs below to view information about each port used by the Room Alert Monitor, Room Alert Manager software, RoomAlert.com, Room Alert Link, the Device Discovery utility, Device ManageR (Legacy) and 3rd-party SNMP […]
For instructions to sign into the Settings page of your Room Alert Monitor’s web interface, select your Room Alert model from the tabs below.
A number of things can happen that prevent email from reaching you:
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
