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Using the new version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. By default, your Room Alert Monitor obtains the time and date from an Internet NTP time server at IP address 198.82.1.201. If you wish, you may configure your Room Alert Monitor to obtain the date and time from […]

Using the new version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. You may set a password for the ‘Settings’ page of each individual Room Alert Monitor to prevent unauthorized users from modifying settings like alert thresholds, static IP addresses and email servers. The ‘Status,’ ‘Help’ and ‘About’ pages of […]

Using the new version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ. If a numerical reading on your Room Alert Monitor differs from a known value, you may adjust that reading up or down in the Room Alert web interface. This applies to all models except the Room Alert 3 […]

You may need to connect your Room Alert Monitor directly to your Windows computer for troubleshooting purposes if you are experiencing one of the following issues: You are having difficulty discovering your Room Alert Monitor and other advanced methods have not worked. You are having issues loading the Room Alert Monitor’s Status or Settings pages […]

Firmware for your Room Alert products is available at RoomAlert.com. v4.1.3 December 27, 2013 Resolved an issue that could prevent network settings from saving with certain combinations of subnet mask entries. Updated field size limits for High and Low thresholds on Analog Sensors. Updated field size limits for Adjust on Analog Sensors. Resolved some issues with […]

Firmware for your Room Alert products is available at RoomAlert.com. v4.0.0 April 27, 2012 Added support for all modern web browsers. The Room Alert web interface should now be fully functional in all web browsers, including IE8/9, Firefox, Chrome, Safari, Opera and others that conform to modern web standards. With full support for Chrome and Safari, […]

Firmware for your Room Alert products is available at RoomAlert.com. v4.5.0 April 3, 2012 Added support for all modern web browsers. The web interface should now be fully functional in all web browsers, including IE8/9, Firefox, Chrome, Safari, Opera and others that conform to modern web standards. With full support for Chrome and Safari, the web […]

Firmware updates can be applied to MAX Base Stations through the device’s local web interface. (Currently, Room Alert Discovery utility can find MAX devices, but not update them. Room Alert Link and Room Alert Manager do not have support for MAX devices.) Before you begin: You may download the latest MAX firmware file from your […]

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If you attempt to update the firmware on one of your Room Alert Monitors and the process fails, it can cause issues with the unit. Typically, these issues can be resolved with a little troubleshooting. The tabs below list some of the reasons a firmware update might fail, potential symptoms of a failed firmware update, as […]