How To Connect A Room Alert Monitor Directly To A Computer (Advanced Troubleshooting)

1. Download and install the Room Alert Discovery utility from your RoomAlert.com account.
   • This FAQ shows you how: How To Install Room Alert Discovery Utility
2. Install the software on the computer that you’ll connect your Room Alert to—you’ll need it to do the initial discovery.

1. Download and install Room Alert Manager software from your Professional (or higher) RoomAlert.com account.
   • This FAQ shows you how: How To Install Room Alert Manager.
2. Install the software on the computer that you’ll connect your Room Alert to—you’ll need it to do the initial discovery.

1. Download and install Room Alert Link software from your RoomAlert.com account.
   • This FAQ shows you how: How To Install Room Alert Link
2. Install the utility on the computer that you’ll connect your Room Alert to—you’ll need this utility to do the initial discovery.
   • It is not necessary for Room Alert Link to communicate with your RoomAlert.com account in order to go through the steps in this FAQ. You’ll only need Link for local discovery.

1. Download AVTECH’s Device Discovery utility from your RoomAlert.com account.
   • This FAQ shows you how: How To Download Firmware & Software From Your RoomAlert.com Account.
2. Install the utility on the computer that you’ll connect your Room Alert to—you’ll need this utility to do the initial discovery.

To search for your Room Alert, follow these steps:

1. Open the Room Alert Discovery utility. You may open it by navigating to Start→ AVTECH Room Alert Discovery in Windows.
2. To search for your device, please follow the instructions in this FAQ: How To Discover Devices With Room Alert Discovery.
   • If your Room Alert is on DHCP, do an Automatic search on any 169.254.x.x Network Interfaces that appear in your list.
     
   • If your Room Alert has as static IP, do a Manual search on the device’s static IP address.
     
3. Select Start Scan to find your device.

To search for your Room Alert, follow these steps:

1. First, open Room Alert Manager’s local web interface.
   • This FAQ shows you how: How To Access Room Alert Manager’s Local Web Interface.
2. Your unit should appear in the list of discovered devices.
   • This FAQ has additional information: How To Discover Devices With Room Alert Manager.
   • If your Room Alert is on DHCP, it will appear with a random 169.254.xxx.xxx address (shown above).
   • If your Room Alert has as static IP, it will appear with its static IP address.
3. If your device is not discovered, navigate to Settings –> Discovery –> Automatic Discovery. Check the following:
   • Automatic discovery is enabled.
   • The Room Alert’s IP address is not in the “excluded” list.
   • The proper network adapter is in the “included” list.

To search for your Room Alert, follow these steps:

1. First, open Link’s local web interface.
   • This FAQ shows you how: How To Access Link’s Local Web Interface.
2. Your unit should appear in the list of discovered devices.
   • This FAQ has additional information: How To Discover Room Alert Devices With Link.
   • If your Room Alert is on DHCP, it will appear with a random 169.254.xxx.xxx address (shown above).
   • If your Room Alert has as static IP, it will appear with its static IP address.
3. If your device is not discovered, navigate to Settings –> Discovery.
4. In the Host computer’s network adapters section, check that the proper adapters are listed under “Include these network adapters in scans.”

To search for your Room Alert, follow these steps:

1. Open the Device Discovery utility. You may open it by navigating to Start→ AVTECH Device Discovery Utility in Windows.
2. Select Search in the Device Discovery window.
3. When the search completes, your unit should appear in the Device Discovery utility window.
   
   • If your Room Alert is on DHCP, it will appear with a random 169.254.xxx.xxx address (shown above).
   • If your Room Alert has as static IP, it will appear with its static IP address.