Support

Knowledge Base  /  Frequently Asked Questions  /  Room Alert Manager

Getting Started With Room Alert Manager

Room Alert Manager is software that you may use to discover your Room Alert Monitors*, configure alerts and export historical sensor data. Room Alert Manager runs in the background as a Windows Service, constantly monitoring your devices. This software needs to be installed on a workstation that is always running in order to properly send alerts.

*Note that Room Alert MAX devices are not yet supported in Room Alert Manager.

Before You Begin

First, let’s make sure Room Alert Manager is the right choice for you…

Getting Started

These guides will help you configure the basics…

  1. First, download and install Room Alert Manager. These guides show you how: How to Download Firmware & Software from Your RoomAlert.com Account & How To Install Room Alert Manager.
  2. Then access the software: How to Access Room Alert Manager’s Web Interface.
  3. Next, discover your Room Alert Montior(s): How To Discover Devices With Room Alert Manager.
  4. Now you can configure alerts & view sensor data: How To Create Alerts In Room Alert Manager & How To Graph Your Room Alert Sensor Data.

Best Practices

Start smart! We highly recommend taking the following steps…

  1. Set up an external database to store your historic sensor data: How To Configure Room Alert Manager To Write To An External Database.
  2. Configure the software to only keep the data you need: How To Configure Data Retention Settings In Room Alert Manager.
  3. Periodically backup your settings: How To Export And Import Your Room Alert Manager Settings.

Security

Options for securing the software…

  1. Configure users with desired roles, and assign them to device groups: How To Configure Users In Room Alert Manager & How To Configure Device Groups In Room Alert Manager.
  2. Configure software Security Settings: How To Manage Security Settings In Room Alert Manager.
  3. Use MFA: How To Use Multi-factor Authentication In Room Alert Account & Room Alert Manager.
  4. Install a custom certificate: How To Use An SSL Certificate With Room Alert Manager.
Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates


Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E

Compatible 'S', 'E' and 'W' Monitors



S modelsE & W models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W

Current Compatible Models

Model
Room Alert MAX
Room Alert 32S
Room Alert 12S
Room Alert 3S
Room Alert 32E/W
Room Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3 Wi-Fi