To upgrade your Room Alert Account, follow these steps: 1. Log in to your account at RoomAlert.com. In order to upgrade the account, you must log in as an Administrator or Billing user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com […]

You may create public URLs for various pages of your Room Alert Account, which can be shared with anyone you wish. This is an easy way to give someone read-only access to specific account data, without granting them access to your organization’s Room Alert Account. Public URLs can also come in handy if you wish […]

If you have purchased a Room Alert Monitor from a reseller, or if your organization has multiple locations, you may need to transfer a Room Alert Monitor from one Room Alert Account to another. You may request that a Room Alert Monitor be transferred into your Room Alert Account by following these steps: 1. Log […]

If you are a reseller who has sold a Room Alert monitor from your stock to a customer, or if your organization has multiple locations, you may receive requests to transfer Room Alert Monitors from your Room Alert Account into another account. You may approve or deny these requests through your Room Alert Account in […]

You may add new users to your Room Alert Account that are from your own or from other organizations—all they need is an email address. You decide who you want to see your Room Alert Monitor devices. You may simply add a new user to your account, or you may approve the request of someone […]

You may view a video demonstration of adding devices below: If your existing Room Alert MAX, 32S, 12S, 3S, 32E/W, 12E, 4E, 3E or 3 Wi-Fi does not automatically appear in your Room Alert Account, you may add it manually by following these steps: Register your Room Alert Monitor in your Room Alert Account Update […]

If a numerical reading from your Room Alert Monitor differs from a known value, you may adjust that reading up or down in your Room Alert Account on RoomAlert.com. The following types of sensors and conditions may be adjusted: – Temperature – Humidity – Heat Index – Dew Point – Analog (Volts) – Analog (Calculated […]

For access to downloads for your AVTECH products – including firmware, software and legacy SNMP MIB files – log in to your account at RoomAlert.com, AVTECH’s device monitoring and management service. How To Download To download items from your Room Alert Account, please follow these steps: Log in to your account at RoomAlert.com. If you […]

You may rename your Room Alert Monitor and its sensors in your Room Alert Account. To do so, follow these steps: 1. Log in to your account at RoomAlert.com. In order to rename devices and sensors, you must log in as an Administrator or Operator. For more information, please see the “Types of user roles” […]