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There are two types of timezone settings in your Room Alert Account: – the account timezone, which is reflected in every page of the account – individual alert timezones, which are reflected in each alert’s Last/Latest Reading If you edit your account timezone, you’ll also need to edit each existing alert’s timezone. Edit your Room Alert […]
You may configure the dashboard* in your Room Alert Account to display a map of your devices or a report of sensor data, plus any alerts you’ve bookmarked. *Only Administrators, Operators and Viewers have a Dashboard in Room Alert Account. For more information, please see the “Types of user roles” section of our FAQ, How […]
You may export sensor data from your Room Alert Account for data trending and reporting purposes. Your Room Alert Account outputs the data to a .csv file, which you may then view in a spreadsheet program. Exporting Sensor Data To export sensor data, follow these steps: 1. Log in to your account at RoomAlert.com. In order […]
You may view a video demonstration of how to upload required software to your camera below: In order for your compatible Axis camera to push data and images to your Room Alert Account, it must have the following installed: – Axis camera firmware minimum version 5.60; maximum version 7.x. (8.x+ is not currently compatible.) – […]
In order to view Axis camera image uploads through RoomAlert.com, you must have a Room Alert Account at the Professional level or higher. Please see this FAQ for account upgrade instructions: How To Upgrade Your RoomAlert.com Account. Before you begin – You camera must be compatible with RoomAlert.com. Please see this list: List Of Axis […]
You may configure the following settings in the GoToMyDevices Image Push application on your compatible Axis camera: – Maximum motion frames: the maximum number of images the camera pushes to your account at RoomAlert.com in response to one motion event. – Motion enabled: enables or disables motion detection. – Motion guard time: the number of […]
In order for your compatible Axis camera to push data to your account at RoomAlert.com, it must have certain firmware and applications installed first. Please see this FAQ for more information: How To Upload Required Software To Your RoomAlert.com-Compatible Axis Camera (VIDEO). Types of camera pushes to your Room Alert Account Your compatible Axis camera makes two […]
In your Room Alert Account, you can plot your Room Alert Monitors on a map for visual inventory, and immediately know what locations have alerts in progress or may require attention. You can view a video demonstration below: You can plot your devices by: – Street address – City, state, zip code or country – […]
If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may take advantage of these advanced alerting features: Add multiple actions to an alert This FAQ shows you how: How To Add Additional Actions To Alerts In Your RoomAlert.com Account (VIDEO). Configure actions to repeat This FAQ shows you how: How To […]
The table below contains the following: – Axis cameras models compatible with RoomAlert.com – The matching Image Push application file for each model Image Push File (.eap file) When you download GoToMyDevices Image Push from your Room Alert Account, you’ll receive a .zip folder. This folder contains 4 .eap application files. Once you unzip the folder, […]
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You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| S models | E & W models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
| Model |
|---|
| Room Alert MAX |
| Room Alert 32S |
| Room Alert 12S |
| Room Alert 3S |
| Room Alert 32E/W |
| Room Alert 12E |
| Room Alert 4E |
| Room Alert 3E |
| Room Alert 3 Wi-Fi |
