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You may update the firmware on your Room Alert Monitor in one of these 4 ways: 1. With Room Alert Discovery utility. – Available with all levels of RoomAlert.com, including the unpaid Base account. – Updates only 2. With Room Alert Manager software. – Available with a Professional or higher RoomAlert.com account. – Updates only […]
You may view Room Alert Link’s software version in the following places: View the software version listed in Link’s interface. View the software version listed in Windows Control Panel.
System requirements & browser compatibility for all current and legacy products, including Room Alert Monitors, Room Alert Manager software, Room Alert Discovery Utility, RoomAlert.com, Room Alert Link, and more.
If you’re using Room Alert Link software, you can set up two types of Link alerts to tell you: Please see the tabs below for information about each type of alert and instructions to configure them.
If your organization’s Room Alert Account is at the Professional upgrade level or higher, you may take advantage of Room Alert Link. What is Link? Link is local software that you can install on your computer. It runs in the background as a Windows service. Link sits between RoomAlert.com and your Room Alert Monitors, communicating […]
Your Room Alert Link has a local web interface that you can access if you’re on the same network as Link’s host computer. You may wish to access Link’s local web interface to: To open Link’s local web interface, follow the instructions below. Access Link from the host computer To access Link’s local web interface […]
Room Alert Link runs as a local service on the Windows system it is installed on. By default, it’s configured to start automatically when the Windows system starts. To perform certain tasks, you may need to stop, start or restart the service. STOP Stopping Link ends the program and makes its web interface inaccessible. START […]
Follow the instructions below to check if Room Alert Link (installed on your computer) is successfully communicating with RoomAlert.com.
Room Alert Link can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E and 3W. Looking for information about your Room Alert Monitor pushing its sensor data to RoomAlert.com? Please see How To Troubleshoot A Room Alert Monitor’s Sensor Data Pushes Not Getting Through To RoomAlert.com.
You may install Room Alert Link by following these steps: 1. Log in to your account at RoomAlert.com. In order to download and configure Room Alert Link, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User […]
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You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
