About AVTECH

Knowledge Base  /  News

Celebrating AVTECH’s 35th Anniversary

Our team is extremely proud to celebrate 2023 as AVTECH Software’s 35th anniversary! AVTECH is an industry leader that has been providing leading-edge software and hardware for decades. Our Room Alert ecosystem provides proactive environment monitoring in data centers, warehouses, financial institutions, food service and any facility that wants to protect its critical assets from the 30% of all costly downtime and data loss that is caused by environmental threats.

We are excited to celebrate reaching our 35th anniversary, as it is a clear demonstration that we have the expertise and experience that has allowed us to develop Room Alert, the superior choice for improving Business Continuity and Environment Monitoring efforts.

A Little History Lesson

Founder & CEO Michael Sigourney

AVTECH was established in 1988 when Founder & CEO Michael Sigourney recognized a need to help businesses monitor their data and software systems. Over the years as the business world became more digital and computer systems became essential to day-to-day operations, the need for AVTECH’s monitoring products grew. Following our start with monitoring software, AVTECH identified hardware as an additional way to monitor systems and help protect data as well as facilities.

TemPageR Monitors

Our first hardware-based monitors were the TemPageR line and were designed to oversee changes in temperature. Temperature is by far the most common environmental threat to jeopardize business uptime and productivity. However unexpected power loss, humidity, flood, smoke and more can also quickly lead to extensive and expensive downtime. We expanded our monitor capabilities to cover a wide range of environmental threats and thus TemPageR evolved into Room Alert. Today, Room Alert monitors temperature, humidity, heat index, dew point, power, flood, smoke, fire, airflow and more. We also have our flagship Room Alert PRO line of secure environment monitors, which offer a targeted focus on security and secure connections. Room Alert is a comprehensive solution for advanced and secure, best-in-class environment monitoring.

Without the proper proactive monitoring solutions in place, environment-related concerns can cost your business thousands of dollars in repairs and irreparable damage, or even leave you forced to close your doors for good. Though Room Alert got its start in data centers and IT facilities for monitoring temperature and humidity, Room Alert is now trusted across a wide variety of industries such as banking, telecommunications, aerospace, colleges and universities, medical environments, food service, retail, investment properties, high tech manufacturing, facilities that are short-staffed or unmanned and anything in between.

AVTECH Office In 2003

Since AVTECH’s inception, we’ve experienced ups and downs like any other company. In 2018, we opened our first international distribution facility in Shannon, County Clare, Ireland. This location can ship Room Alert to countless countries within a matter of a day or two at extremely competitive and economical rates. We’ve also received multiple patents for software and hardware. For example, our Digital Active Power Sensor w/ Temperature is a patented and award-winning sensor that provides the real-time power status of any electric device by simply strapping it to any AC electrical cord. Our patented Monitor360 technology provides a comprehensive 360-degree view of the facility or environment by combining existing single sensor readings into composite virtual sensors. This could be used to report the average, maximum or minimum temperature across a number of sensors or to determine if conditions across a set of sensors is met or not met. Sprinkled throughout, we’ve faced challenges such as significant changes in process automation, having an office building catch fire, having another office building flood and periodically navigating the same supply chain concerns that face us all at one time or another. Reflecting on our 35-year journey, it is unbelievable to see how far we’ve come. We are confident moving forward that we have the team and experience in place to take AVTECH and Room Alert forward for another 35-plus years.

More About Room Alert Environment Monitoring

Legacy Room Alert Monitor

Room Alert helps monitor facilities to help warn staff of environmental issues that could potentially cause data or inventory loss, network outages, or impact employee safety. Over the past 35 years, we’ve seen nearly every situation you can think of when it comes to environmental issues that can cause downtime. Room Alert provides an extremely important solution to stay informed and respond immediately, helping organizations of all types prevent downtime and maximize their business continuity. Whether you are interested in 

  • Minimizing damage due to severe weather and other environmental threats
  • Ensuring customer and worker safety
  • Maintaining industry compliance
  • Reducing operating costs
  • Preventing irreversible data loss
  • Meeting security standards
  • Proving sustainability efforts

or more, Room Alert has you covered. Room Alert is an integral part of any Business Continuity plan as it provides users with peace of mind by protecting their people, property and productivity.

Our entire Room Alert platform is designed, developed, and supported in our Warren, RI headquarters and Room Alert is built in the USA. Our team members have full control over our product development lifecycles from start to finish, including our supply chain which helps to ensure our customers are receiving the absolute most reliable environment monitors on the market. Room Alert is also a fully TAA-compliant solution for any organization that falls under GSA schedule and SEWP contracts. Room Alert is currently used in 187 of 196 countries by organizations ranging from thousands of small businesses to one of the world’s largest retailers, over 80% of the Fortune 1000, the United Nations, every branch of the US military, and many state and local governments. We support more than a million users worldwide.

Despite being an award-winning company that offers the best environment monitoring solution for businesses and facilities of all kinds and sizes, we never stop innovating. Our team is always listening to customer feedback, brainstorming new ideas and looking for ways to improve.

AVTECH’s International Reach

AVTECH’s 20th Anniversary

AVTECH takes pride in being a small company with a global footprint. Earlier this year, we acquired OpenXTRA, a dedicated and successful authorized AVTECH reseller for nearly 20 years. This acquisition reinforces Room Alert’s position throughout the UK and EU while allowing us to better service our customers around the world. In addition to our Rhode Island headquarters, we have distribution facilities in Pennsylvania and Ireland. We also have an international sales office in Dubai. This office serves as an additional source of support for authorized AVTECH resellers and is especially helpful to our many resellers who deal with customer, sales, and end-user support issues outside of North America. Our team is continuing to invest a great deal in strengthening our international presence. Room Alert is in stock and ready to ship anywhere in the world. We look forward to exceeding your expectations.

Contact Us

If you are unsure of where to start, please email us at Sales@AVTECH.com. Our dedicated Product Specialists are ready to help you find the perfect Room Alert solution to fill any need, in any situation, for every budget.

Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W