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Assigning User Roles And SAML & Single-Sign-On – Enterprise Tier Room Alert Account

Our Enterprise tier of Room Alert Account was created with large businesses, facilities and companies in mind. Room Alert Account is an online dashboard where Room Alert users can easily monitor their environment conditions, create custom reports, view maps of their registered devices, configure advanced alert notifications, and so much more. For our customers on Enterprise, you gain access to everything listed above with increased capabilities along with Enterprise-exclusive features. 

Also, our amazing team is always developing new additions to improve the user experience in Room Alert Account, and of course, our Enterprise customers receive access to that. Most recently we’ve added assigning user roles, external sensor capacity, sensor data & reports for compliance and worker safety, and order lookup functionality. 

Whether your organization requires you to take strict cybersecurity measures or to oversee a large number of users, Enterprise tier Room Alert Account is the ideal solution for the online management of all of your Room Alert monitors, sensors and accessories.

Increased Capabilities

Our Enterprise tier offers increased capacity on several of our most popular Room Alert Account features such as 

  • Unlimited registered users 
  • Up to 50 registered devices
  • Up to 25 links in Room Alert Link
  • Data retention for up to 365 days
  • Up to 25 sensors in our patented Monitor360 technology
  • Up to 75 custom-configured alerts
  • Up to 25 custom reports/graphs 

If you have more than one facility, or a large facility spread over a significant area or space, then you will greatly benefit from the high capacities on Enterprise. If you are mandated to follow specific data history requirements then Enterprise is perfect for data retention for up to 1 year. Or if you have a large team of employees who either need access to sensor data or need to receive alert notifications, Enterprise is the tier for you.

Assigning User Roles

One of our most popular Enterprise-exclusive features in Room Alert Account is the ability to assign user roles to each individual registered user. Assigning user roles is a great management tool for controlling exactly what the registered users in your Room Alert Account have access to. There are five types of user roles: Administrator, Provisioner, Operator, Viewer and Billing. 

An Administrator has full access to all features and settings within Room Alert Account. A Provisioner has access to manage non-Administrator level users on the account. An Operator has full access to all devices, alerts, data groups, downloads, etc. but cannot access the Manage Account Settings. A Viewer has read-only access to these sections of Room Alert Account: Devices, Monitor360, Guidance, Alerts, and Sensor Data & Reporting. A user with a Billing role has full access to the account’s subscription/billing information but cannot access any other features or settings within Room Alert Account.  

With Enterprise tier Room Alert Account, you have full control over what data every person in your organization can view. For example, you can assign give temporarily limited access to a new hire or assign the most suitable user role to an entire department that only needs specific information.

SAML & Single-Sign-On

Our SAML & Single-Sign-On (SSO) functionality is another Enterprise-exclusive feature in Room Alert Account. SAML & Single-Sign-On adds convenience for users, is highly secure and helps customers maintain industry compliance. With SAML & Single-Sign-On, your employees won’t need to memorize a long list of passwords for their different accounts. They can seamlessly access multiple applications without needing to worry about login credentials. Therefore, your employees remain productive without needing to bother the IT department with resetting passwords. 

In terms of security measures, since employees only need to remember one password for all of their applications, they are more likely to create complex and hard-to-guess passphrases. Employees are also less likely to reuse passwords or write them down, which reduces the risk of theft. Additionally, because your employees won’t need to maintain passwords for every web app they need access to, there is a dramatically decreased risk of exposing passwords to those web apps. SAML & Single-Sign-On can also help companies with meeting some of their industry regulations for security and cybersecurity. 

SAML & Single-Sign-On offers centralized user management to your company. Administrators can centrally control requirements such as password complexity, and quickly relinquish login privileges across the board when an employee leaves your organization. 

If you are a company that is already using SSO, then once you configure it for our online Room Alert Account, any employees assigned to that Room Alert Account will only be able to log in through SAML. Your employees will no longer need to access Room Alert Account through RoomAlert.com with a password. 

Our SAML & Single-Sign-On features on Enterprise tier Room Alert Account are critical in helping to increase productivity, decrease costly downtime and follow industry best practices.

Lifetime Room Alert Account

We offer Lifetime Room Alert Account access for users on the Professional, Enterprise and Ultimate tiers. With one easy payment, you can have peace of mind in knowing that your sensor data, alert lists, maps, reports, and more will always be available when you need them, without ever having to stress about missed renewal notices caused by users retiring, changes to budgets, internal policy changes, job turnover and more. Lifetime is an extremely cost-effective option, with an incredible value that practically pays for itself after a year or so, in the same way that our Room Alert hardware pays for itself after saving you from just 1 incident involving costly damage or downtime. 

If you are a large business, facility or company that wants to prevent costly downtime, you need to be protecting your assets with proactive Room Alert environment monitoring.

Contact Us

If you have any questions, please contact us today through email at Sales@AVTECH.com, through our online Live Chat service, or via phone at 401.628.1600.        

You can also visit our YouTube Channel and read our articles here to learn many other reasons why you need Proactive Environment Monitoring with Room Alert.

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W