About AVTECH

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As business needs evolve, and technology improves, we’re seeing organizations gradually shift their spending focus away from disaster recovery to business continuity. Disaster recovery will always be critical when events such as natural disasters occur. Sadly, extreme weather such as hurricanes and fires will drastically impact your organization, regardless of how resilient your business continuity […]

Your business continuity plan is designed to make sure your organization doesn’t suffer from downtime, data loss, and physical damage. There are a wide range of factors that make up your business continuity plan, and many of them will most likely focus on cyber security measures. While data security and protection against external cyber threats […]

Earlier this year we introduced some new features to our Room Alert Account service, including our patent-pending (and award-winning) Monitor360 technology. Based on feedback and comments from our users, we wanted to take a deeper dive on one of the more popular features included in the Room Alert Account portal – custom report overlays. What […]

When AVTECH Software Inc. opened its doors 30 years ago, the company’s focus was on providing monitoring services for local software and information technology systems. But with a data center boom in the late ’90s, the team at AVTECH Software Inc. identified a largely untapped and timely business need – data center operators had to […]

As part of our ongoing 30th anniversary celebration, we are running a “Buy 3, Get 1 FREE” promotion on all AVTECH sensors and accessories! There is no limit to the type or quantity of sensors that can be purchased. All sensors or accessories must be of the same type and length to qualify for this […]

When organizations think about risks to their business, the two primary issues that come to mind are cyber security and fire concerns. Many organizations take proactive steps to ward against those issues with firewalls and software to enhance their cyber security, along with smoke detectors and sprinkler systems to help prevent fires. However, many organizations […]

Today we announced the grand opening of our first distribution facility located outside of the United States! Beginning in early October 2018, Room Alert orders for many of our customers outside of North America will be shipped from our new distribution facility located in Shannon, County Clare, Ireland. This next step in our growth is […]

Every business continuity plan has provisions to ensure the organization is monitoring their environment for proactive alerts in the event of an emergency… or at least, every plan SHOULD have those provisions. As Hurricane Florence bears down on the eastern coast of the United States, we’re reminded of an article we wrote just a few […]

The Room Alert 3 Wi-Fi has been one of our most talked about monitors since it’s release. It’s low cost, small footprint, and ability to connect to an organization’s network from nearly anywhere in the facility thanks to it’s Wi-Fi connectivity have made it an integral part of the proactive environment monitoring plan for many organizations. […]

Originally published by the Los Angeles Daily News, via The Associated Press. View the original article here.  By JOYCE M. ROSENBERG | AP Business Writer NEW YORK — A Rhode Island software company that sells primarily to businesses is nonetheless making sure it complies with a strict California law about consumers’ privacy. AVTECH Software is preparing for […]


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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W