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AVTECH COVID-19 Resources

AVTECH remains committed to helping stop the spread of COVID-19 during these uncertain and unprecedented times. The health and well-being of our employees, customers, suppliers and partners are of primary importance right now, and we have taken steps to ensure everyone we work with helps stay as protected as possible.

Right now, AVTECH is fully operational as an essential business in RI. Room Alert supports critical industries such as hospitals, medical labs, pharmaceutical companies, government institutions and more. It’s vital that our customers receive the support they need to stay as proactive as possible in the fight against the coronavirus pandemic. The products and services we provide to these essential organizations helps them continue to operate with confidence knowing that Room Alert is monitoring their most important assets and facilities.

Our employees have been encouraged to work remotely, and many of them are able to assist our customers just as fully as they would in our office. Additionally, with three separate shipping facilities (RI, PA and Ireland) our products are in stock and ready to ship to our customers around the world. Room Alert is fully designed, manufactured and supported in the USA which means we currently have no supply chain concerns and can deliver both product and support as needed.

Please use this page as a resource at any time if you have questions about using Room Alert to protect your organization while you may be self quarantining, or having your team work remotely. With so many facilities left unstaffed during this critical time, it’s more important than ever to make sure your organization is protected against downtime and damages caused by unexpected environmental conditions.

AVTECH Updates and Statements

Updated AVTECH Statement On Operations And COVID-19 Preparedness (March 23, 2020)

No-Cost Room Alert Account Upgrade, Effective Immediately

AVTECH Operations And COVID-19 Preparedness (March 16, 2020)

AVTECH Resources for Facility Protection During COVID-19 Pandemic

Layering Advanced Alerting Features For All-Encompassing Protection

Protecting Investment Properties With Room Alert

An Effective Business Continuity Plan Leaves No Ambiguity

Prevent Flooding, Mold Damage & More With Room Alert

How To Prevent Downtime While Working Remotely

Q&A About Room Alert And Business Continuity With Our IT Manager

Have You Checked Your Environment Monitoring Lately?

Commenting On Alerts Helps You Communicate When You’re Not On-site

Share Room Alert Account Data Through Public URLs

Coronavirus and Business Continuity Planning with Room Alert

Room Alert Helps When You’re Short Staffed

Advanced Security, Data Encryption and More With the New Room Alert 32S

Customize The Data Retention In Your RoomAlert.com Account

Room Alert – Affordable And Critical Business Continuity Monitoring

Three Ways Environment Monitoring Protects Your Facility When Short Staffed

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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W